Fabulously hip place in Paso!. I am not sure what the other reviewer is talking about or when they went but Artisan is fantastic. I am a local and it is about time a great, trandy restaurant comes along to cater to those who miss the city lifestyle. The food is fabulous. Favorite appetizer is the fondue, crab cakes a close second (though I hear the seared tuna is also fab!). The menu changes seasonally and I can tell you I have had most everything on the list. Super! As for the wait staff, they are so friendly, helpful, and have ALWAYS done great by me. They recognize me by sight and always come over to say hello. And the owner, Michael, is always accomodating!!! He makes a point to stop by every table to see how things are. He makes you feel like a valued guest and not just a person eating there. I am guessing the other reviewer is someone who constantly complains but I have no idea.
worst service EVER!. mediocre food, absolutely poor service, inattentive and rude. brought it up with the manager (owner?) who apparently doesn't understand business 101 - the customer is always right. instead, he chose to basically insult us stating "i don't believe you, i trust my waitstaff..." and facetiously asking if we'd like him to reprimand his waitress in front of us. this young restaurateur obviously has a lot to learn about the customer service industry. it's one thing to get shoddy service on a friday or saturday night, but a thursday night? and the place was far from full. no excuse. definitely won't be back any time soon, besides, there's better places to spend money on fine dining in paso anyways.
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